15 February 2025
It’s no secret that car-parking companies, estate agents and ‘independent’ financial advisers appear at the bottom of my rankings of trustworthiness in business and they can be depended on only to confirm that ethics used to be somewhere between Thuffolk and Middlethex.
My latest adventure came courtesy of Apcoa, which runs the car parks for our local hospital.
If, like me, you have separate reading and driving glasses and, unsurprisingly, happen to be wearing your driving glasses when you want to go home, you can’t read small print so, when you’re trying to use one of Apcoa’s camera-linked machines to pay for your parking, you are – technical term coming up – buggered.
It first wanted me to enter my car’s registration number using my normal-sized finger on its microscopic keys. This took four attempts. Then it showed my entry time, which I assumed the system had picked up from the camera that recorded when I entered the car park, so I pressed OK and, because I also assumed it also knew what the time was, I again pressed OK when it asked for my exit time. It didn’t accept cash so I showed it my credit card. Nothing happened and the increasingly impatient person behind me leaned over and said there was nothing to pay.
I thought this strange because I’d been there an hour and I retailed my puzzlement about this to some friends I was visiting later that day and they said aha, the machine lies about your arrival time so you’re supposed to type your entry time into the machine. If you can remember it, they added. Oh bum, I said.
No problem, they said, you can pay within 24 hours with the app on your phone, which is pretty groovy if you have a smartphone.
Luckily, these friends are clever and generous and have smartphones so they did it on one of theirs and I now owe them £1.90.
Why do I suspect Apcoa of intentionally making it as difficult as possible by not linking the clock in their camera to their payment machine? Answer: it’s a scam which lets them later charge you £180 for failure to pay for parking and claim a bonus of £178 for doing Sweet Fair Angela, and the rich get richer …
Even the Labour government, which should have less sympathy with the rich, is fettered not just by the financial mess it inherited from 14 years of Conservative misrule but by its own stupidity in saying it wouldn’t raise taxes. It’s not even got an inspirational leader in Keir Starmer – a one-man charisma-free zone – and his greatest asset is the leader of the opposition, Kemi Badenoch, who blames him for policies that her own party introduced while they were in power, giving him a straight shot at an undefended goal.
But they have made a small step in the right direction with their reduction of the discount to council tenants who buy their houses from the council. Until November, tenants outside London could get a maximum discount of the lower of 70% or £102,400; the maximum they can now get is £38,000, even in the poorer London boroughs and other less poverished areas of the south-east.
There was naturally a massive surge in applications to buy last November before the old scheme ended but that’ll work its way through the system.
It was of course Maggie Thatcher who proudly introduced the ‘right to buy’ to increase her popularity with the voters without actually realising the two basic problems it introduced: many buyers wouldn’t live in them but would rent them out at more than councils had been charging, and it reduced the stock of council housing.
Both these problems still exist so Labour has also promised to build 1.5m new homes in the next five years, with a target of 40% of developments defined as “affordable” (i.e. smaller), and has allocated £850m for this.
There are also plans for more new towns and they have already prepared a longlist of possible sites, from which up to 12 will be selected. Most are thought likely to be extensions to existing built-up areas including, here in the south west, Exeter and Taunton.
Choosing one example to put this in perspective, there already is a new town to the east of Exeter, Cranbrook, where some 2,400 homes have been built in the last 12 years (with another 1,100 to follow), helping to increase East Devon’s population by 14%. Unfortunately, the government that oversaw this growth didn’t provide a proportional increase in the real value of funding for public services like the police and health services. Nor does it seem the new government is about to make good the cuts they inherited.
Cranbrook’s planners talked about improved infrastructure and amenities but didn’t notice the M5 which runs between Cranbrook and Exeter. Or rather, they did, but decided a new pedestrian and cycle bridge over the motorway would provide enough additional capacity for local commuters because Cranbrookians could walk or cycle to work in Exeter; it is only about 7 miles after all, which any reasonably fit person can comfortably walk in a couple of hours.
To be fair, they did build a new station on the Exeter-Waterloo line, which runs one train every hour in each direction, a new bus service runs from the new town into Exeter, and an existing route has been diverted through the town. And, if you want to drive, there’s always the A30, perfectly good road, with traffic jams of 30-40 minutes in rush-hours even before the next 1,100 houses are built.
But let’s end on a happy note: Donald Trump has assured us that he and Vladimir Putin can together end the Russian invasion of Ukraine overnight. Next week, the EU and Canada will be reassuring us that they can together remove Trump’s threat to hold special military exercises in Canada.
And, even better, more than 200,000 Danes have responded to Trump’s offer to buy Greenland (which belongs to Denmark) by signing a petition saying “You know what Denmark needs? More sunshine, palm trees, and roller skates … Let’s buy California from Donald Trump!” It’s headed “Måke Califørnia Great Ægain”.
